FAQ

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-2 days time for your order to ship out, average shipping times are 3-5 days.
Tracking emails will go out immediately after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at liveoneunder@gmail.com.

What if there is an issue with my product?
We offer a 100 % money back guarantee or full replacement if the product is defective or damaged or not satisfactory in any way. We stand behind our products and will do anything necessary to make our customers happy with their purchase and to remain a customer of ours moving forward.

Can I cancel my order if needed?
Of course, just let us know prior to shipping to not have to deal with the item return shipping.


I have a question that wasn't answered, can you please help?

Absolutely! Please send us an email to liveoneunder@gmail.com and we will be happy to assist you in any way we can.